In the Zezamii Dashboard, user management is a critical component to ensure the smooth operation of your access control system. Users, referred to as "People" in the dashboard, can be part of multiple organisations, teams, sites, and floors, each with different levels of access. Understanding the different types of user statuses and the processes associated with each can help administrators effectively manage user access and maintain security. Here’s a detailed look at the various user statuses and the steps involved in each stage:
Key Benefits of Accounts Management:
- Cross-Organisational Access: Users can maintain a single account that provides access to multiple organisations, streamlining their interactions and responsibilities.
- Multi-Level Permissions: Assign different levels of access for various roles within teams, sites, and floors, ensuring users have appropriate permissions based on their functions.
- Centralised Management: Administrators can manage user accounts, permissions, and access logs from a centralised dashboard, simplifying the process and enhancing security.
Managing Access
Zezamii Access makes it easy to manage who can access what and when. The dashboard provides a centralised interface for overseeing all access control activities, making it straightforward to assign, revoke, and modify access permissions as needed.
User Statuses
- Enroled
- Active
- Disabled
- Deleted
Enroled Status
Description: When a person is invited by an Admin, their profile is created within the Zezamii Dashboard but is set to "Enroled" status. This status indicates that the user has been invited but has not yet accepted the invitation.
Process:
- Invitation: An Admin invites a person by entering their email address and other required details in the dashboard.
- Email Notification: The invited user receives an email with a link to accept the invitation and activate the account to complete the profile.
- Pending Acceptance: The user profile remains in the "Enroled" status until the person clicks the acceptance link in the email.
Active Status
Description: Once the invited person accepts the invitation, their profile status is updated to "Active." This status indicates that the person has completed the registration process and now has full access to the system as per their assigned roles.
Process:
- Invitation Acceptance: The person clicks the link in the invitation email and follows the registration steps.
- Profile Activation: Upon successful completion of the registration, the user profile status changes from "Enroled" to "Active."
Disabled Status
Description: If a user needs to be temporarily prevented from accessing the system, their profile can be set to "Disabled" status. This status indicates that the user account is inactive and cannot be used to access any system resources. When this status is active, the user loses the ability to access lockers and access control functionality.
Process:
- Admin Action: An Admin can disable a person’s account through the dashboard.
- Profile Update: The user profile status is updated to "Disabled," and the person is notified (if configured).
Deleted Status
Description: When a person is no longer part of the system, their profile can be set to "Deleted" status. This status indicates that the user account is scheduled for permanent deletion. The system will display an alert showing how many days remain until the account is permanently deleted.
Process:
- Admin Action: An Admin can delete a user’s account through the dashboard.
- Profile Update: The user profile status is updated to "Deleted."
- Permanent Deletion Countdown: An alert is displayed indicating the number of days until the account is permanently deleted. This allows for any necessary reversals or confirmations before final deletion.
Managing Users Across Multiple Entities
Users in Zezamii can belong to multiple organisations, teams, sites, and floors, each with specific roles and access levels. This flexibility allows for precise control over who can access different areas and resources within your organisation.
Adding Users to Teams and Sites:
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Select Team or Site:
- Choose the relevant team or site from the list.
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Add Members:
- Click on the ‘Add Members’ option within the team or site's profile. You may need to search for users by name or email.
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Assign Roles and Permissions:
- Assign appropriate roles to each new member based on their responsibilities. Define their permissions for access to team resources and information.
Best Practices for User Management in Zezamii
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Clearly Define Roles and Access Levels:
- Ensure that each user has clear roles and understand their access levels within the organisation.
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Regularly Update User Information:
- Keep user profiles up to date with regular reviews to match the organisation’s changing needs.
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Monitor User Activity:
- Utilise Zezamii’s tools to monitor user activity and make data-driven decisions to support security and efficiency.
Summary
The Zezamii Dashboard provides a comprehensive and intuitive way to manage user statuses, ensuring that administrators can efficiently handle user access and security. Understanding the different statuses and the processes involved helps maintain a secure and well-managed access control system.
If you have any questions or need further assistance, please contact our support team.